At Bionine, we strive to ensure a smooth and hassle-free shopping experience for our customers. Below, you'll find our shipping policy details:
Eligibility for Returns:
We accept returns for our Aloe Vera Gel Shampoo within 30 days of the purchase date.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Initiating a Return:
To initiate a return, please contact our customer support team at [insert contact information].
Please provide your order number and a brief explanation of the reason for the return.
Return Process:
Once your return request is approved, we will provide you with instructions on how to return the item.
You will be responsible for covering the return shipping costs unless the return is due to an error on our part or a defective product.