At Bionine, we strive to ensure a smooth and hassle-free shopping experience for our customers. Below, you'll find our shipping policy details:
Eligibility for Returns:

  • We accept returns for our Aloe Vera Gel Shampoo within 30 days of the purchase date.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

  • Initiating a Return:
  • To initiate a return, please contact our customer support team at [insert contact information].
  • Please provide your order number and a brief explanation of the reason for the return.

  • Return Process:
  • Once your return request is approved, we will provide you with instructions on how to return the item.
  • You will be responsible for covering the return shipping costs unless the return is due to an error on our part or a defective product.

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